What Are Cookies
Cookies are small text files that are placed on your device when you visit our website. They help us provide a better experience by remembering your preferences and analyzing how you use our site.
Types of Cookies We Use
Essential Cookies (always active)
Required for the website to function properly. These cannot be disabled.
- Session cookies (login state, booking flow)
- Security cookies (CSRF protection)
- Cookie consent preferences
Analytics Cookies (optional)
Help us understand how visitors use our website.
- Google Analytics 4 — page views, traffic sources, user behavior
- Hotjar — heatmaps and session recordings (anonymized)
Marketing Cookies (optional)
Help us deliver relevant content and measure campaign effectiveness.
- Meta Pixel — Facebook/Instagram ad tracking
- Google Ads — conversion tracking
How to Manage Cookies
You can manage your cookie preferences at any time:
- Click the "Cookie Settings" link in the footer
- Adjust browser settings to block cookies
- Use the cookie banner displayed on first visit
Disabling some cookies may affect website functionality.
Third-Party Cookies
Some cookies are set by third-party services we use:
- Google (Analytics, Ads)
- Meta (Facebook Pixel)
- Stripe (payment processing)
- Hotjar (analytics)
Each has its own privacy policy. Refer to their websites for details.
More Information
For questions about our cookie usage, contact us at info@summitbalkans.com.
For the full Privacy Policy, visit /legal/privacy-policy.